I've already submitted a ticket for the imperfections on our glasses. Please the the attached pics. Here is the text from my complaint. Hi Folks – We love the glasses very much. Unfortunately when we went to use them we discovered some defects in both glasses. My wife threw away the shipping boxes before we got around to using the glasses so what is our remedy for this issue? We hand washed them before we went to pour and found the problems then. They never came near a dishwasher. I attached a pic of the two glasses showing the defects. The glass on the right has a long hairline crack – but you can’t feel it with your finger. The one on the left is harder to see but it is like a dimple in the surface. You can definitely feel the little indentation in the glass. We are afraid to use them as we don’t want to get a mouth full of glass bits should they decide to fail. How do we move forward from here?